Your Guide to Home Removal Surveys
14 Jul

Your Guide to Home Removal Surveys

The Key to a Successful House Move is Booking Your Removal Company

Booking a removal company is a crucial step in planning a successful house move. While requesting a quote online or over the phone may appear to be more convenient, it’s advisable to schedule a personalised home removal survey to get a more precise quote and have any crucial questions you may have answered.

The purpose of a home removal survey is for a representative of the removals team to inspect your property and the items that require moving, so they can provide you with an accurate quote. Even if you’ve already completed forms or spoken on the phone, it’s surprising how many things you may have overlooked. This can lead to unforeseen and potentially awkward additional costs on the day of the move.

What happens during a Home Removal Survey?

A surveyor will visit your property to assess the size of your home, the volume of belongings that need to be moved, and the requirements for packing, loading, and unloading. They will also look for any potential obstacles or challenges that may impact the move, such as access issues or specialised equipment needed for the move.

It is important to be honest and thorough during the survey to ensure an accurate quote and a smooth moving process.

When they are inspecting the house, don’t forget to show them all the areas which are to be included, such as attics, garages and sheds, and to point out which items will be classed as ‘fragile’ or need specialist care. These could include paintings, antiques, or sentimental ornaments. 

How Long Does a Home Removals Survey Take?

Typically a survey can last around 30 minutes, though this can vary depending on the size and complexity of your home.

Questions the Removal Company May Ask You

To enable a surveyor to provide the best possible quote for your move, there are several questions that they may ask you before providing a quote or booking your move.

Your move

They will typically ask for your details about the properties you are moving from and too; number of rooms, if there is a shed or an attic to be included, locations and so forth.

Accessibility

They are likely to ask about accessibility, as this is a major consideration in any move. This is likely to include parking, limited access, obstacles, and whether there are lifts or stairs. Remember this will include both properties.

Timescales

You are likely to be asked when you are looking to move. This is so that the removal company can ‘pencil’ in a rough date. Be warned that this won’t be a confirmation of your booking, but just a rough idea so that the removal company can ensure they have availability.

Extra services

Some removal companies offer additional services which can be included in your quote, so may ask if you need help with the packing or dismantling of furniture.

It’s important to provide accurate and detailed information to ensure that you receive an accurate quote and a smooth moving experience.

Questions to Ask the Removal Company

When hiring a removal company, it’s important to ask the right questions to ensure a smooth and efficient moving process. Here are some questions you should consider asking:

Services they offer

Make sure the company offers the services you need, such as packing, loading, unloading, and storage.

Rates

Get a detailed breakdown of the costs involved, including extra services and overtime should your move get delayed.

Insurance

Ask about their insurance and make sure the company has adequate insurance coverage in case of any damage or loss during the move. This is especially important if you are moving antiques or precious artwork.

Availability

Check if the company is available on your desired moving date and if they offer flexible scheduling options. We advise you not to book your removal date until you have exchanged.

Experience

Ask about the company’s experience in the industry and if they have any references or testimonials from previous customers.

Cancellation Policy

Find out if there are any penalties or fees for cancelling or rescheduling your move.

By asking these questions, you can make an informed decision when choosing a removal company and ensure a successful move.

Book a free Home Removal Survey with Us

If you’re planning to move house soon and want Casey’s Removals to conduct a free Home Removal Survey for your move, you can reach us directly at 020 8659 6677. Alternatively, you may use the form below to leave your details, and we’ll get back to you within an hour during office hours.

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